Effective Date: 01/11/2025
Wings of Escape (“Company”, “we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your data when you visit our website wingsofescape.com, communicate with us, or book travel services through our platform.
By using our website or services, you agree to the practices described in this Privacy Policy.
A. Information You Provide to Us
Full name Contact details (phone number, email address) Travel details & preferences Passport, visa, or ID information (only when required for bookings) Payment details (processed securely through trusted payment gateways; we do not store card information) Special requests (meal preferences, mobility requirements, honeymoon/special occasion notes)
B. Automatically Collected Information
IP address Device & browser information Website usage data (pages visited, session duration) Cookies and tracking technologies (analytics, preferences, performance)
C. Information from Third Parties
Travel providers (airlines, hotels, DMCs) Payment gateways Advertising platforms Social media logins (if used)
We use your data to:
Process and manage travel bookings Customize itineraries and travel plans Communicate with you regarding your trip Provide customer support and updates Improve website performance and user experience Send offers, newsletters, or marketing communications (only with consent) Meet legal obligations under Indian laws
Under India’s Digital Personal Data Protection Act (DPDP Act), we collect and process your data based on:
Your consent Performance of a contract (travel booking, customer service) Compliance with law Legitimate business interests (fraud prevention, service improvement)
We share only the necessary data with:
Airlines, hotels, resorts, tour operators, and local partners Payment gateways Technology partners (hosting, analytics, CRM tools) Government authorities, when legally required (e.g., visa or immigration requirements)
Since we work with global travel partners, your data may be transferred outside India. We ensure all transfers comply with applicable DPDP regulations using secure and approved mechanisms.
Booking-related data: retained only as long as needed to fulfill your trip and meet legal requirements. Marketing data: retained until you withdraw consent. Inactive user data: deleted after a reasonable period in line with DPDP norms.
You have the right to:
Access your personal data Correct inaccurate or incomplete data Withdraw consent at any time Request deletion of your data File a complaint with our Grievance Officer
To exercise your rights, email us at: [email: wingsofescape@gmail.com]
We use cookies for:
Website functionality Analytics & performance Personalization Advertising (if enabled)
You can manage or disable cookies from your browser settings.
We implement industry-standard measures to protect your data, including:
Encrypted data transfer Secure servers Access controls Regular security audits PCI-compliant payment gateways
However, no system is completely secure; we strive to safeguard your information but cannot guarantee absolute security.
In the unlikely event of a data breach, we will notify affected users and authorities as required under the DPDP Act.
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
We may update this Privacy Policy occasionally. Any changes will be posted with a revised “Effective Date.”
For questions or privacy-related concerns, please contact:
Wings of Escape Email: wingsofescape@gmail.com Phone: +91 7700984599 Website: www.wingsofescape.com